SUMMARY The Safety Manager monitors and evaluates the workplace to ensure compliance with safety-related regulations. This position provides day-to-day tactical support, in addition to the planning, development, administration and management of safety policies, programs and training for the organization, in partnership with the Leadership Team. Requires working knowledge of federal and state safety laws and the ability to identify and evaluate hazards. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Assists, plans and implements safety policies and procedures in compliance with local, state, and federal rules and regulations including Occupational Safety and Health Administration (OSHA) and Department of Transportation (DOT).
• Advises Operations Director on environmental, health and safety compliance concerns and preventative actions.
• Plans and implements training for employees in work site safety practices.
• Maintains safety files and records including OSHA and WC files
• Performs safety surveys and inspections, prepares written reports of findings and recommendations for corrective or preventive measures where indicated and follows up to ensure measures have been implemented.
• Conducts post-accident investigation and prepares report identifying possible accident causes and hazards for use by company personnel and senior management.
• Assist, set up and conducts training.
• Assists in the development, evaluation and upgrading of safety programs. Including pandemics, active shooter, and all other emergency protocols
• Assist and maintain environmental reports including Storm water permits, SPCC etc
• Ensure regulatory environmental, health and safety reports and permits are completed and submitted in a timely manner.
• Serve as primary contact for all regulatory agencies for inspections, permitting, and reporting.
• Work with operation’s leadership to maintain, update and/or develop SOP’s for safe work practices and procedures throughout the organization.
• Keep abreast of safety and environmental laws and regulations that impact the organization.
• Ensure that EHS records are up to date and in compliance.
• Drive the investigation of incidents, near misses and property damage incidents. Ensure follow-up is done to minimize future exposure and that proper communication and documentation is provided.
• Participate in Engineering safety review of new and modified equipment.
• Report incidents to the Worker’s Compensation provider. Coordinate required medical care and return to work procedures with employees.
• Takes injured employees to workers compensation initial visit with MBI.
• Manage EHS programs including cost control/reduction and accident prevention/reduction.
• Conduct required monthly as well as new hire environmental, health and safety training.
• Provides support to HR and Operations in emergency situations
• Performs other related duties or projects as assigned.

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Must have acceptable current driver’s license
• Must demonstrate interpersonal effectiveness: able to establish, maintain, and foster positive and harmonious working relationships. Willing and able to work in a fast-paced, team environment
• Ability to effectively communicate to cross functional groups within all levels of the organization both orally and in writing, including preparation and submission of clear, concise and accurate reports
• Budgeting skills: able to provide budget input and understand basic principles of preparation and control of budget
• Excellent Computer, communication and training skills
• Good reasoning abilities and sound judgment, but assertive/persuasive.
• Ability to establish credibility, be decisive, recognize priorities.
• Ability to take initiative.
• Strong organizational and time management skills: able to work independently, handle multiple projects simultaneously

• Bachelor's degree from four-year college or university; or three to five years minimum related experience and/or training; or equivalent combination of education and experience.
• Previous glass & manufacturing experience helpful
• Proficient in MS Office (Word/Excel)
• Bachelor's degree or equivalent required
• Prefer experience in OSHA/MSHA, DOT and EPA regulatory requirements.
• Excellent knowledge of FMCSA rules and regulations, hours of service, driver qualifications.

MATHEMATICAL SKILLS

• Ability to prioritize
• Must be able to assess situations and make appropriate decisions, mechanical aptitude helpful

• Employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear; climb stairs and/or ladders.
• The employee is occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Department:              Sales Reports To:                 Reports to the Vice President of Sales Subordinates:              None Position Summary:     Responsible for assertively growing sales and promoting the Anlin brand. Acts as an Anlin business representative for all communication to Anlin dealers. Manages accounts and provides dealer services. Essential Functions Sales

1. Promotes Anlin products to regional dealer accounts. Achieves maximum sales and increases market penetration of the Anlin brand using the overall strategy of the brand.
2. Develops sales territory with the right product mix to meet annual strategic goals.
3. Assesses potential new dealers that can support required sales volume at a proper market price.
4. Promotes sales growth and business opportunities for all Anlin dealers.
5. Works with dealers to create annual strategic business plans to maintain proper product mix levels and overall achievement of improving the Anlin-dealer sales objectives.
6. Develops and implements regional sales plans to achieve or surpass sales goals.
7. Continuously evaluates all dealer accounts in order to expand and upgrade account base.
8. Contacts potential dealers/channel partners and identifies new business opportunities.
9. Effectively develops and plans weekly dealer sales calls – providing up-to-date Qlik reports deemed beneficial to the success of both dealer and Anlin.
10. Analyzes dealer sales performance and recommends improvements, utilizing Qlik reports.
11. Works with all dealers within territories to advise them of various products and product solutions.

12. Provides business counsel and marketing advice to dealers.
13. Stays current with dealer needs, market trends and competitors.
14. Develops promotional programs to increase sales and revenue.
15. Safeguards the Anlin brand by reviewing online reviews/social media and upholding dealers to highest standard of ethics and commitment to service.
16. Collaborates/partners with the Marketing Manager to coordinate Anlin’s MARCOMM and Offer-Management activities and objectives/goals for effectively achieving targets in all areas.
17. Manage, approve and submit sample and literature requests for dealer accounts within territory.
18. Promotes Anlin products through sales aids and miscellaneous items.
19. Manages expense accounts for literature, samples, wearables, communications and travel/entertainment to budgeted levels.

20. Literate using a computer, tablets, mobile devices and learns new software programs.
21. Ability to operate, transfer, share all electronic forms, documents and presentations provided to dealers (product order forms, price books, premium features, etc.) as well as instruct and answer questions regarding electronic documents.
22. Maintain a personal library of all updated electronic forms, documents and presentations.
23. Ability to use and train proper use of E-Status – electronic order status information system.

24. Advises the RSM and VP of Sales of all major market developments in their region that affect sales and/or personnel.
25. Submits all reports required by the RSM and VP of Sales in a timely manner.
26. Assists and implements an annual sales and expense budget for assigned region(s).
27. Attends and participate in sales meetings with an open and innovative demeanor; strives to continually improve the Organization’s success.

28. Assesses new potential dealers through the Dealer Acquisition Process and provides direct leadership from initial request to do business through dealer development for the following system:
    1. Identify Potential New Dealers
    2. Investigate for “Sales Channel Partnership”
    3. Dealer Competency Assessment: Market, Price, Product, Competition, Promo, Consumer Focus, etc.
    4. Approval & Feedback from Anlin Management
    5. Install and Supply Channel Partner
    6. Dealer Training—Product & Doing Business with Anlin
    7. Dealer Performance Appraisal: Quarterly and Annually
    8. Growth Plan and Adherence
29. Works with dealers to recruit, train and motivate dealers and salesforce through facilitating educational/training and on-the-jobs sessions in the following area:
    1. Lead generation and management that fulfills loading the dealer sales funnel with opportunities.
    2. Assists in hiring “A” player sales personnel into primary and secondary markets.
    3. Assists in developing “B” player sales personnel into “A” player sales personnel through development growth plans.
    4. Assists dealers in interviewing process to help them identify “A” player sales personnel.
    5. Assists in performing RACI assessment to determine appropriate sales organizational structure for goal and growth attainment. (Responsible, Accountable, Consulted, Informed—RACI)
30. Works with dealers in the selection, on-boarding and training of new sales personnel regarding Anlin products.
31. Assists dealers’ salesforce in securing new and repeat business through assessing sales personnel knowledge, skill and attitude to properly present and sell the Anlin brand and internal workings of Anlin’s operations.
32. Communicates Anlin’s strategic objectives in meeting commitments and works within guidelines and the Anlin Vision and Mission.
33. Communicates dealer roles and responsibilities as channel partners as it relates to promoting and selling Anlin products to fulfill Anlin’s vision and mission.
34. Acts as a consultant for determining dealer needs based on dealer’s business goals and customer requirements and demonstrates the flexibility to successfully adjust solutions being proposed.
35. Follows-up with dealer accounts on product positioning, performance and other dealer service issues.
36. Supports the order fulfillment process by working with inside sales representatives, production personnel, dealer services, credit and delivery.
37. Reflects Anlin’s business values and philosophy in all business interactions.
38. Works with a sense of urgency and self-motivated/directed, and works independently with little supervision.
39. Works under pressure and meets deadlines.
40. Writes and speaks competently.
41. Pays attention to details and demonstrates strong organizational skills.
42. Demonstrates excellent customer skills with employees and dealers. Projects a positive image of Anlin to all dealers.
43. Upholds Anlin’s Commitment to Excellence standards at all times.

1. Minimum of five (5) years experience in outside sales.
2. Building industry knowledge preferred
3. Experience working with dealer channel preferred.
4. High School Diploma or equivalent.

1. Project management competency with proven ability to drive sales/marketing programs. Competent in managing several projects concurrently.
2. Innovative thinker; able to foster and nurture creativity, with a talent for developing novel solutions to meet business needs.
3. Manage objectives effectively with a Return-On-Investment mindset; knowledge, skills and attitude.
4. Monitor, analyze, and evaluate market trends, consumer behavior and competitor activity to identify market opportunities; adjust sales strategy and plans to meet changing markets and competitive conditions.

Department:              Sales Reports To:                 Reports to the Vice President of Sales Subordinates:              None Position Summary:     Responsible for assertively growing sales and promoting the Anlin brand. Acts as an Anlin business representative for all communication to Anlin dealers. Manages accounts and provides dealer services. Essential Functions Sales

1. Promotes Anlin products to regional dealer accounts. Achieves maximum sales and increases market penetration of the Anlin brand using the overall strategy of the brand.
2. Develops sales territory with the right product mix to meet annual strategic goals.
3. Assesses potential new dealers that can support required sales volume at a proper market price.
4. Promotes sales growth and business opportunities for all Anlin dealers.
5. Works with dealers to create annual strategic business plans to maintain proper product mix levels and overall achievement of improving the Anlin-dealer sales objectives.
6. Develops and implements regional sales plans to achieve or surpass sales goals.
7. Continuously evaluates all dealer accounts in order to expand and upgrade account base.
8. Contacts potential dealers/channel partners and identifies new business opportunities.
9. Effectively develops and plans weekly dealer sales calls – providing up-to-date Qlik reports deemed beneficial to the success of both dealer and Anlin.
10. Analyzes dealer sales performance and recommends improvements, utilizing Qlik reports.
11. Works with all dealers within territories to advise them of various products and product solutions.

12. Provides business counsel and marketing advice to dealers.
13. Stays current with dealer needs, market trends and competitors.
14. Develops promotional programs to increase sales and revenue.
15. Safeguards the Anlin brand by reviewing online reviews/social media and upholding dealers to highest standard of ethics and commitment to service.
16. Collaborates/partners with the Marketing Manager to coordinate Anlin’s MARCOMM and Offer-Management activities and objectives/goals for effectively achieving targets in all areas.
17. Manage, approve and submit sample and literature requests for dealer accounts within territory.
18. Promotes Anlin products through sales aids and miscellaneous items.
19. Manages expense accounts for literature, samples, wearables, communications and travel/entertainment to budgeted levels.

20. Literate using a computer, tablets, mobile devices and learns new software programs.
21. Ability to operate, transfer, share all electronic forms, documents and presentations provided to dealers (product order forms, price books, premium features, etc.) as well as instruct and answer questions regarding electronic documents.
22. Maintain a personal library of all updated electronic forms, documents and presentations.
23. Ability to use and train proper use of E-Status – electronic order status information system.

24. Advises the RSM and VP of Sales of all major market developments in their region that affect sales and/or personnel.
25. Submits all reports required by the RSM and VP of Sales in a timely manner.
26. Assists and implements an annual sales and expense budget for assigned region(s).
27. Attends and participate in sales meetings with an open and innovative demeanor; strives to continually improve the Organization’s success.

28. Assesses new potential dealers through the Dealer Acquisition Process and provides direct leadership from initial request to do business through dealer development for the following system:
    1. Identify Potential New Dealers
    2. Investigate for “Sales Channel Partnership”
    3. Dealer Competency Assessment: Market, Price, Product, Competition, Promo, Consumer Focus, etc.
    4. Approval & Feedback from Anlin Management
    5. Install and Supply Channel Partner
    6. Dealer Training—Product & Doing Business with Anlin
    7. Dealer Performance Appraisal: Quarterly and Annually
    8. Growth Plan and Adherence
29. Works with dealers to recruit, train and motivate dealers and salesforce through facilitating educational/training and on-the-jobs sessions in the following area:
    1. Lead generation and management that fulfills loading the dealer sales funnel with opportunities.
    2. Assists in hiring “A” player sales personnel into primary and secondary markets.
    3. Assists in developing “B” player sales personnel into “A” player sales personnel through development growth plans.
    4. Assists dealers in interviewing process to help them identify “A” player sales personnel.
    5. Assists in performing RACI assessment to determine appropriate sales organizational structure for goal and growth attainment. (Responsible, Accountable, Consulted, Informed—RACI)
30. Works with dealers in the selection, on-boarding and training of new sales personnel regarding Anlin products.
31. Assists dealers’ salesforce in securing new and repeat business through assessing sales personnel knowledge, skill and attitude to properly present and sell the Anlin brand and internal workings of Anlin’s operations.
32. Communicates Anlin’s strategic objectives in meeting commitments and works within guidelines and the Anlin Vision and Mission.
33. Communicates dealer roles and responsibilities as channel partners as it relates to promoting and selling Anlin products to fulfill Anlin’s vision and mission.
34. Acts as a consultant for determining dealer needs based on dealer’s business goals and customer requirements and demonstrates the flexibility to successfully adjust solutions being proposed.
35. Follows-up with dealer accounts on product positioning, performance and other dealer service issues.
36. Supports the order fulfillment process by working with inside sales representatives, production personnel, dealer services, credit and delivery.
37. Reflects Anlin’s business values and philosophy in all business interactions.
38. Works with a sense of urgency and self-motivated/directed, and works independently with little supervision.
39. Works under pressure and meets deadlines.
40. Writes and speaks competently.
41. Pays attention to details and demonstrates strong organizational skills.
42. Demonstrates excellent customer skills with employees and dealers. Projects a positive image of Anlin to all dealers.
43. Upholds Anlin’s Commitment to Excellence standards at all times.

1. Minimum of five (5) years experience in outside sales.
2. Building industry knowledge preferred
3. Experience working with dealer channel preferred.
4. High School Diploma or equivalent.

1. Project management competency with proven ability to drive sales/marketing programs. Competent in managing several projects concurrently.
2. Innovative thinker; able to foster and nurture creativity, with a talent for developing novel solutions to meet business needs.
3. Manage objectives effectively with a Return-On-Investment mindset; knowledge, skills and attitude.
4. Monitor, analyze, and evaluate market trends, consumer behavior and competitor activity to identify market opportunities; adjust sales strategy and plans to meet changing markets and competitive conditions.

JOB DESCRIPTION POSITION DESCRIPTION The Facilities Supervisor is responsible for the maintenance and repair of Anlin’s building and grounds to include the building interior and exterior under the guidance and direction of the maintenance manager. The duties include performing general day to day maintenance tasks, facilitating and negotiating project bids with contractors and suppliers, inspecting facilities to meet safety regulations and company requirements. PRIMARY DUTIES • Make repairs and alterations to building interior and exterior. Perform general day to day maintenance tasks including but not limited to plumbing, pipe fitting, door and door lock maintenance, painting, lighting maintenance, and general carpentry. • Contract & coordinate with sub-contractors to complete repairs as needed. • This position will be considered “essential personnel” and will be responsible for responding in inclement weather and coordinating efforts to ensure the safety and security of the facility. • Perform preventive maintenance inspection and repairs to the buildings, grounds, infrastructure and equipment. • Completion of all paperwork and electronic records in an accurate and timely manner. • Day to day cleaning & maintenance of building and grounds equipment; including parking lot maintenance, safety inspections, repair and alterations to buildings and grounds, inspection and repair of shop equipment. • Respond to any releases of liquid fuels or other chemicals and assist with clean up. • Basic maintenance of tools and equipment needed to perform assigned tasks. SECONDARY DUTIES • Must be willing to participate in training classes that are given by Anlin. • Must be willing to move into different departments to keep the company running in an efficient manner. (This may include shift changes). • Individuals are expected to maintain superior customer relations; be involved and committed to quality process; be willing to train and give aid to fellow employees; work in an efficient and economical manner; receive constructive criticism and praise in a business-like fashion; maintain a positive attitude. • Other duties as assigned. REQUIRED KNOWLEDGE, SKILLS, & ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, as assigned. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Knowledge, understanding, and application of the safety practices related to this position. • Advanced handyman abilities. • Must understand all principals of electricity (single and three phase), plumbing, A/C, carpentry, concrete, paint and drywall work. • Knowledge and understanding of the proper handling of hazardous materials relating to this position. • Able to organize tasks and assign work to cleaning personnel and external support. • Must possess knowledge of ADA requirements. • Must have had training and have a working knowledge of EPA and OSHA rules and regulations. • Apply knowledge of EPA and OSHA Regulations. • Must be able to read and write and have the mental capacity to complete required paperwork and records. • Must have experience in operating large material handling equipment such as forklifts, Scissor lifts and other aerial lifts. • Must have at least two (2) years’ experience in the basic principles of electricity, plumbing, carpentry, concrete work. • Must have at least two (2) years’ experience in a supervisory position. • Basic computer skills. MINMUM ACCEPTABLE TRAINING & EXPERIENCE • Must be knowledgeable and understanding to address and make sure maintenance tasks around the building and grounds are completed in an efficient and safe manner. • Must be able to operate forklifts, Aerial lifts and other large material or personnel handling equipment. WORK REQUIREMENTS • Must be able to move, operate, lift and store specialized equipment that includes, but is not limited to, hand tools, shop machines, and power tools. • Must be able to lift a minimum of 25lbs. • Must be able to complete tasks that may require bending, twisting, climbing, squatting, crouching and balancing. • Must be able to stand and walk on surfaces such as concrete, metal and gravel for long periods. • May spend a significant amount of the day exposed to heat, cold, water, dust, irritants, etc. • May be exposed to and work with hazardous materials. • Must have a valid driver’s license and transportation. • Must be able to pass background checks and pre-employment drug & alcohol screening. • Must meet or exceed medical standards of the state and the company. BENEFITS • Health (FT) • Vision (FT or PT) • 401(k) Plan (we contribute!) (FT or PT) • PTO (FT) • Dental (FT) • Disability (FT) • Life (FT) • Holiday (FT) Apply Now Online

Job Summary: The Senior Accountant responsibilities include account reconciliations, analysis, financial statement preparation, cash flow analysis and responding to audit requests. The successful candidate will assist with establishing SOX documentation and compliance as well as monitoring and ensuring adherence to these controls. Other duties to include fixed asset management, sales & use tax preparation and filing, personal/real property tax filings and other duties as assigned by the WEBU (Western Business Unit) Controller. General Responsibilities: • Completion of assigned balance sheet reconciliations. • Analyze current MTD and YTD financial statements for reasonableness • Monthly financial statement preparation: B/S, P&L and Statement of Cashflows (direct) and distribution • Prepare and send trial balance in OneStream format for upload to corporate consolidation • Monthly preparation and distribution, to corporate parent, of PP&E and Indirect Cashflow statements • Timely and thoroughly respond to internal and external audit requests • Prepare journal entries, as appropriate, for entry • Participate in establishing SOX documentation and compliance requirements • Monitor, for adherence, to SOX controls and report on any noted deficiencies • Draft and submit request for approval documents for all PP&E expenditures. • Maintain third-party PP&E records, to include acquisitions, dispositions, monthly depreciation expense and continuity • Timely preparation and filing of required sales & use tax returns • Judicious completion and submission of personal/real property tax returns • Realize compliance with corporate accounting policies, procedures and controls by working with business partners. • Other duties as required Experience: • Bachelor’s degree in Accounting, Finance or Economics. • 3-5 years’ experience in a similar role, preferably in a manufacturing environment and/or a publicly traded company • Strong understanding and application of GAAP. • Outstanding communication and interpersonal skills. • Highly organized and able to work in a fast-paced environment, both independently and within a team environment • Must have 2-3 years SOX experience, either in establishing/documenting controls, maintaining and monitoring SOX standards or a combination of both. • Detail oriented with ability to multi-task and maintain a strong focus on quality, accuracy, and attention to detail. Job Snapshot: • Commensurate with experience • Full Time, exempt position • Reports to the WEBU (Western Business Unit) Controller Apply Now Online

Department: Dealer Services Reports To: Director of Customer Services Subordinates: None Position Summary: Distributing order documents and information through email, filing, and attaching order documents, modifying, and maintaining orders and promise dates in Friedman/Frontier, converting quotes (QT) to acknowledged orders (SI). Provide an accurate & timely response phone support, and customer service related to orders and product. Essential Functions 1. Distribute incoming and outgoing order documents using email and printing hard copies for the appropriate departments, customers, files, and personnel. 2. Resend any order quotes or confirmations that encountered errors in the system. 3. Attach and file order documents in the quote (QT) and ship & invoice (SI) order file cabinets. 4. Audit and maintain the quote and ship & invoice order filing cabinets. 5. Plan and convert quotes to ship & invoice orders in Friedman/Frontier. 6. Plan and convert all add-on quotes to ship & invoice order in Friedman/Frontier and distributing the copy of orders to the delivery schedulers. 7. Plan and convert all “hot lot” quotes to ship & invoice orders in Friedman/Frontier for the production scheduler. 8. Delete, update and re-enter orders in Friedman/Frontier that contain entry errors or system errors. 9. Assist customers in requests relating to ordering, orders, product knowledge or ship dates. 10. Assist customers by answering all incoming calls in the phone system 11. Identify and report the effectiveness of the order conversion to the I.T. department or SharePoint 12. Pull all signed orders and attach to back up quote 13. End of the day-file all “SI” confirmed orders in numerical order 14. Performs related duties as assigned. 15. Partner with your Outside Sales Team to provide a prompt solution to customer and dealer concerns and complaints. 16. Support the order fulfillment process by working extensively with production personnel, credit dept. and logistic. 17. Make outbound calls to target customers within the assigned territory with focus on customer relations. 18. Provide system generated acknowledgement to all orders as released. 19. Always upholds Anlin’s Commitment to Excellence standards. 20. Adheres to health, fire, and safety regulations; identifies potential safety hazards and reports such to the Safety Manager. Minimum Qualifications: 1. Ability to operate a computer terminal, including familiarity with Internet navigation, Windows Microsoft Office programs (i.e., Word, Access, Outlook, and Excel,), Word Processing and Spreadsheets. 2. Ability to maintain paper and electronic files and records in an organized fashion. 3. Knowledge of Friedman/Frontier ordering system (training will be provided) 4. Knowledge of Anlin and Monte Verde products by series, profile, shape, minimums/maximums, model operations, and color. 5. Knowledge of product lead-times, outside purchase processes, shipping schedules, and order requirements. 6. Ability to communicate effectively and tactfully with those contacted in the course of work, both in written and oral form. 7. Must be detail-oriented and possess the ability to work with a high degree of accuracy. 8. Ability to touch type at the rate of approximately 30 words per minute accurately. 9. Ability to work in a drug-free environment and pass a pre-employment drug screen. 10. GED/High School Diploma Desired: • Minimum one year of experience in data entry or related field • Minimum of one year of experience in customer service or related fields PHYSICAL DEMANDS AND WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential function of this job. The ability to work in both a hot and cold environment is a must. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. Apply Now Online

Department: Consumer Services
Reports To: Consumer Services Department Manager
Subordinates: None
Position Summary: Troubleshooting, diagnosing, and repairing Anlin and Monte Verde products, communicating with homeowners, dealers, District Managers, and the Service Schedule Planner on status of repairs and schedule times, updating repair order information with reason codes, findings, and corrective actions through phone, email, and completing the Service Report Form.
Essential Functions
1. Maintain repair schedules with the Service Schedule Planner and homeowners.
2. Reviewing, investigating, troubleshooting, and diagnosing warranty claims on Anlin and Monte Verde products.
3. Repairing Anlin and Monte Verde products.
4. Communicating with homeowners, dealers, and the Service Schedule Planner on repair order status.
5. Defining and communicating in writing the repair needs of each claim for Order Entry to ensure proper activity and product requirements are input.
6. Photographing and emailing product issues where descriptions may not be sufficient.
7. Updating and maintaining Reason Codes and Order Activity notes on complete or closed repair orders by completing the Service Report Form.
Minimum Qualifications: Training will be provided to ensure qualications are met.
Required:
1. Able to operate an iPhone and iPad, including familiarity with Internet navigation, GPS and mapping systems.
2. Ability to maintain paper and electronic files and records in an organized fashion.
3. Have certain knowledge of Anlin warranty conditions, terms, and coverage.
4. Have certain knowledge of MV warranty conditions, terms, and coverage.
5. Have some knowledge of Anlin and Monte Verde products by series, profile, shape, minimums/maximums, model operations, and color.
6. Ability to read a tape measure to the 1/16”.
7. Ability to read and write measurements in both fractional and decimal form to the 1/16”.
8. Ability to add/subtract measurements to the 1/16”.
9. Capable of writing activity notes and closing out orders in the Freidman System.
10. Able to book travel arrangements weekly. Job:
11. Ability to touch type accurately.
12. High School diploma
Desired:
• One year experience in repair, construction, window installation or similar fields.
• One year experience in manufacturing production.
• Bilingual-English/Spanish
Licenses
Current driver’s license and clean DMV record.
PHYSICAL DEMANDS AND WORK ENVIRONMENT Job Code 003. The work environment characteristics described here are representative of those an employee encounters while performing the essential function of this job. The ability to work in both a hot and cold environment is a must. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. While performing the duties of this job, the employee occasionally works near moving machinery and equipment. Proper PPE is required.

Apply Now Online

Department: Consumer Services Reports To: Consumer Services Department Manager Subordinates: None Position Summary: Troubleshooting, diagnosing, and repairing Anlin and Monte Verde products, communicating with homeowners, dealers, District Managers, and the Service Schedule Planner on status of repairs and schedule times, updating repair order information with reason codes, findings, and corrective actions through phone, email, and completing the Service Report Form. Essential Functions 1. Maintain repair schedules with the Service Schedule Planner and homeowners. 2. Reviewing, investigating, troubleshooting, and diagnosing warranty claims on Anlin and Monte Verde products. 3. Repairing Anlin and Monte Verde products. 4. Communicating with homeowners, dealers, and the Service Schedule Planner on repair order status. 5. Defining and communicating in writing the repair needs of each claim for Order Entry to ensure proper activity and product requirements are input. 6. Photographing and emailing product issues where descriptions may not be sufficient. 7. Updating and maintaining Reason Codes and Order Activity notes on complete or closed repair orders by completing the Service Report Form. Minimum Qualifications: Training will be provided to ensure qualications are met. Required: 1. Able to operate an iPhone and iPad, including familiarity with Internet navigation, GPS and mapping systems. 2. Ability to maintain paper and electronic files and records in an organized fashion. 3. Have certain knowledge of Anlin warranty conditions, terms, and coverage. 4. Have certain knowledge of MV warranty conditions, terms, and coverage. 5. Have some knowledge of Anlin and Monte Verde products by series, profile, shape, minimums/maximums, model operations, and color. 6. Ability to read a tape measure to the 1/16”. 7. Ability to read and write measurements in both fractional and decimal form to the 1/16”. 8. Ability to add/subtract measurements to the 1/16”. 9. Capable of writing activity notes and closing out orders in the Freidman System. 10. Able to book travel arrangements weekly. Job: 11. Ability to touch type accurately. 12. High School diploma Desired: • One year experience in repair, construction, window installation or similar fields. • One year experience in manufacturing production. • Bilingual-English/Spanish Licenses Current driver’s license and clean DMV record. PHYSICAL DEMANDS AND WORK ENVIRONMENT Job Code 003. The work environment characteristics described here are representative of those an employee encounters while performing the essential function of this job. The ability to work in both a hot and cold environment is a must. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. While performing the duties of this job, the employee occasionally works near moving machinery and equipment. Proper PPE is required. Apply Now Online

Department: Consumer Services Reports To: Consumer Services Department Manager Subordinates: None Position Summary: Troubleshooting, diagnosing, and repairing Anlin and Monte Verde products, communicating with homeowners, dealers, District Managers, and the Service Schedule Planner on status of repairs and schedule times, updating repair order information with reason codes, findings, and corrective actions through phone, email, and completing the Service Report Form. Essential Functions 1. Maintain repair schedules with the Service Schedule Planner and homeowners. 2. Reviewing, investigating, troubleshooting, and diagnosing warranty claims on Anlin and Monte Verde products. 3. Repairing Anlin and Monte Verde products. 4. Communicating with homeowners, dealers, and the Service Schedule Planner on repair order status. 5. Defining and communicating in writing the repair needs of each claim for Order Entry to ensure proper activity and product requirements are input. 6. Photographing and emailing product issues where descriptions may not be sufficient. 7. Updating and maintaining Reason Codes and Order Activity notes on complete or closed repair orders by completing the Service Report Form. Minimum Qualifications: Training will be provided to ensure qualications are met. Required: 1. Able to operate an iPhone and iPad, including familiarity with Internet navigation, GPS and mapping systems. 2. Ability to maintain paper and electronic files and records in an organized fashion. 3. Have certain knowledge of Anlin warranty conditions, terms, and coverage. 4. Have certain knowledge of MV warranty conditions, terms, and coverage. 5. Have some knowledge of Anlin and Monte Verde products by series, profile, shape, minimums/maximums, model operations, and color. 6. Ability to read a tape measure to the 1/16”. 7. Ability to read and write measurements in both fractional and decimal form to the 1/16”. 8. Ability to add/subtract measurements to the 1/16”. 9. Capable of writing activity notes and closing out orders in the Freidman System. 10. Able to book travel arrangements weekly. Job: 11. Ability to touch type accurately. 12. High School diploma Desired: • One year experience in repair, construction, window installation or similar fields. • One year experience in manufacturing production. • Bilingual-English/Spanish Licenses Current driver’s license and clean DMV record. PHYSICAL DEMANDS AND WORK ENVIRONMENT Job Code 003. The work environment characteristics described here are representative of those an employee encounters while performing the essential function of this job. The ability to work in both a hot and cold environment is a must. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. While performing the duties of this job, the employee occasionally works near moving machinery and equipment. Proper PPE is required. Apply Now Online